HUGE Apple Security Bug in FaceTime.

Written by Randy on . Posted in Apple, iPhone, Randy's Blog, Safety, Security, Tech, Tech Tip, Tip of the Day

If you have FaceTime enabled you can be evesdropped on without your consent.  A user simply calls you with FaceTime and before you answer they add themselves as a caller.  They can instantly hear your phone without you knowing or having the option to stop it.  If you attempt to it may transmit video. Simple solution though is to just go to Settings / FaceTime and disable it until the patch comes out later this week. Read about it here: Or basically anyplace on the net right now.    

FCC douses America’s net neutrality in gas, tosses over a lit match

Written by Randy on . Posted in Randy's Blog, Security, Tech, Tip of the Day

FCC chairman mocks REAL concerns shared by millions. Pushes through damaging policies that remove protections established to ensure  unobstructed access to internet resources and fair competition in the market.  Making it even easier for local monopolistic internet providers to restrict/charge or cripple the competition.  Yes, it’s that serious.  
Watchdog’s clown, er, chairman debases policymaking in the United States
Source: FCC douses America’s net neutrality in gas, tosses over a lit match

Internet Explorer Exposed again, and So are You!

Written by Randy on . Posted in Internet, Microsoft, Randy's Blog, Security, Tech, Tip of the Day

Another flaw in the infamously buggy Internet Explorer (IE for short).  This one may let a hacker steal your credentials and more. This is no trivial thing and Microsoft is working hard to resolve it. It currently effects IE 11 on Windows 7 and 8.1 even with patches applied.  Use an alternate Browser until this is resolved (FireFox, Crome, Safari). Read More Below on ZDNet.

Universal XSS flaw in fully patched Microsoft Internet Explorer exposed | ZDNet.

iPhone vs. Android: Which is better? – CNNMoney

Written by Randy on . Posted in Apple, Randy's Blog, Security, Tech Tip, Tip of the Day

This has some inaccuracies I think.  You can use Siri hands free whenever plugged in.  Just say “Hey Siri”.  It’s one of my favorite features.  It also has the slide to delete notifications.  Dictation now does show the words as you speak as well.  I would definitely like more options or widgets. What do you think? iPhone vs. Android: Which is better? – CNNMoney.

Someone Called Me

Written by Randy on . Posted in Antivirus, Randy's Blog, Security, Support, Tech, Tech Tip, Tip of the Day, Uncategorized

As IT Professionals we see a lot of malware and phishing schemes.  Something that many people still don’t realize is that bad guys still use the phone.

I am writing this today because a good client and a very sweet lady called me.  She said that someone just called her indicating they were from Microsoft.  Said  she was riddled with viruses, walked her through downloading and installing some remote access software, then tried to get $49 from her to remove the virus!  She got suspicious, stopped just in time and called us.  We verified she had no virus.

The SCAM: Windows Computer Service Center

The caller claims to be from  California yet the calls may originate from 212-654-3212 which is a New York area code.  When asked the man with an Indian accent didn’t know the street the office is on.  Not the number, but the actual street name after a second request they hung up.

When we get calls like this (as techs) we like to take our time.  😉  How did you get my number?  Never answered.  Which computer?  They don’t know.  What version of Windows?  No clue.  How can I identify which computer?   They may tell you your CLSID is 888dca60-fc0a-11cf-8f0f-00c04fd7d062 which is NOT your computer ID it’s for a component that should be on all PCs.

A quick Google Search finds dozens of hits for this scam and it’s only one of thousands like it. This gentleman recorded a video of the scam.

This site has some more details on it:

Some good rules for safety and security:
  • NEVER accept a support from someone you didn’t personally contact. (on the phone or in person)
  • DO NOT give out private or secure information or access to your computer to ANYONE you don’t trust.
  • ALWAYS call them back at their listed number.  Not a number the caller gives you.
  • Google Search them or go direct to their website if you know it (Like Call them back at that number.
  • DO NOT assume that because you see a number on your caller ID it is a valid one.  With todays phone system you can put in any number you want for your own caller ID. So, ask to call them back! If they refuse, call someone else (Like us:  315-424-0707)
Whenever in doubt call your IT professionals.