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Privacy Policy

IDEZ, Inc. Messaging Privacy Policy

Effective Date: July 1st, 2025

IDEZ, Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how IDEZ, Inc. collects and uses information about you when you opt in to receive SMS messages from us.

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Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

•            Your phone number

•            Consent to send SMS messages

•            Your email address

•            Your basic contact information

•            Your messaging history

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How We Collect Your Information

We may collect your information:

•            Directly from you (e.g., via a form, chat, or conversation with us)

•            Automatically through your interactions with our website: www.idez.com

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How We Use Your Information

We use your information to:

•            Send you the SMS messages you’ve opted in to receive

•            Provide updates, promotions, or other relevant content based on your preferences

•            Operate and improve our business and customer service

•            Respond to Tickets/Send Support Information.

You can opt out of receiving SMS messages at any time by replying STOP to any message we send. For more information, please see our Terms of Service at www.idez.com/terms (if applicable).

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Disclosure of Your Information

We may disclose your information to:

•            Our affiliated companies

•            Third-party service providers, business advisors, or consultants who assist us in operations

•            Parties involved in a merger, acquisition, restructuring, or sale of assets

•            Governmental or regulatory authorities as required by law

•            As necessary to assert legal claims or defend against legal claims

We do not sell or share your phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

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Protection of Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

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Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes that could impact your rights or privacy, we will post notice of those changes on our website at www.idez.com before they take effect. Please check this page periodically for updates.

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How to Contact Us

You can reach us by texting HELP to 315-424-0707.

You may also contact us directly:

•            Phone: 315-424-0707

•            Email: Support@idez.com

•            Mailing Address:

IDEZ, Inc.

3532 James St., Suite 106

Syracuse, NY 13206

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