Terms and Conditions

IDEZ, Inc. SMS Terms and Conditions

Effective Date: July 1st, 2025

By opting in to receive SMS messages from IDEZ, Inc. (“we,” “us,” “our”), you agree to these Terms and Conditions.

SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from IDEZ, Inc. for appointment reminders, marketing messages, updates, and general two-way communication about our products and services.

This includes—but is not limited to—notifications regarding IT service status, appointment scheduling, technical support updates, and limited-time offers.

Message and data rates may apply based on your mobile carrier’s terms.

Message Frequency

Message frequency will vary depending on your interactions with us. IDEZ, Inc. reserves the right to increase or decrease this frequency at any time. IDEZ, Inc. and mobile carriers are not responsible for delays or undelivered messages.

Message and Data Rates

Standard message and data rates may apply. Please contact your mobile carrier for details on your text plan.

Your information will be handled in accordance with our Privacy Policy.

Cancellation / Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive one final message confirming your opt-out request.

Help / Customer Support

Text HELP for support. You may also contact us directly during normal business hours (9:00 AM to 5:00 PM ET, Monday–Friday):

Phone: 315-424-0707

Email: Support@idez.com

Mailing Address:

IDEZ, Inc.

3532 James St., Suite 106

Syracuse, NY 13206

Liability

IDEZ, Inc. is not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or any third-party service provider.